Shipping and Delivery
Get Your Order Fast.
Orders placed by 4:00 PM ship the same day. Orders placed after 4:00 PM ship the next day. You will receive a tracking number after your order ships, so you can track your order and see when it is scheduled to be delivered. Orders placed after 4:00 PM on Friday and over the weekend will be shipped on Monday.
Please view map below to see how long it takes to receive your order based on the state you live in.
Get Your Order Fresh.
All available expiration dates are recorded and tracked, so that no expired food products will be sent out to customers.
In addition to tracking expiration dates, items are shipped using the FIFO method (First In First Out). Which means the products that are received in the facility first, gets shipped out first. This prevents products from staying in the facilities for an extended period of time.
A visual inspection of the products is also done before it ships out.
TheAfricanMarket.com uses FedEx for deliveries. After your order is shipped out, you will receive a tracking number for your order. The tracking number allows you to see when your order will be delivered.
TheAfricanMarket.com does not ship out orders over the weekends or on major holidays. Orders placed during that time will be shipped out the next day of business.
Unfortunately, we cannot control delays caused by carriers, information errors, changes to order or bad weather.
Due to food safety issues and the number of steps taken to ensure that quality products are shipped out, TheAfricanMarket.com does not accept returns on food items. However, please contact us if you are not satisfied with a product to discuss possible refunds.
TheAfricanMarket.com does not provide recipes for any of the food products. Nor does it provide information on how to use any of the products. Please contact the manufacturer of the product or read the instructions on how to use the product if available on the product label.